IT Support

5 Common IT Problems and How to Fix Them

5 Common IT Problems and How to Fix Them

Most IT problems in a small office are the same handful of issues. Here are five you can often sort yourself before calling a technician.

1. Slow computer

Too many startup programs, a full disk or outdated software slow machines down.

Fix: Restart, remove unused programs, free up disk space and install updates.

2. Wi‑Fi keeps dropping

Router placement, interference and old firmware are the usual causes.

Fix: Move the router somewhere central, restart it and update its firmware.

3. Printer won't print

Stuck queues and driver issues stop most printers.

Fix: Clear the print queue, restart the printer and reinstall the driver.

4. Forgotten passwords

Reused or weak passwords get locked out or compromised.

Fix: Use a password manager and turn on two‑factor authentication.

5. Pop‑ups and strange behaviour

Often a sign of unwanted software or malware.

Fix: Run a full antivirus scan and remove browser extensions you don't recognise.

Still stuck? Our team can help on‑site or remotely.

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Got an IT Issue? Let's Fix It.

Existing clients: use the Client Portal to submit a support ticket or update an existing request. Describe the issue, when it started, the device or service affected and any relevant error messages. If you have already tried troubleshooting steps, include those too. Do not include passwords, verification codes or other sensitive information in your description or screenshots. Our team will review your request and respond as quickly as possible. For new enquiries, contact CQANET to discuss your IT needs.

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